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ISO
On 17 January 2003, the Management Board of PWiK Sp. z o.o. decided to implement a quality management system consistent with the standard ISO 9001:2000. The work related to the implementation of the system lasted less than a year and ended with the awarding of the certificate by TUV Nord Polska Sp. z o.o. in 2004. The official presentation of the ISO certificate took place on 28 September 2004 at the Higher Education Centre in Rybnik. The implemented system enabled the streamlining and updating of the Company’s management system and resulted in increased customer trust and satisfaction.
Another step was the decision concerning the start-up of work related to the implementation of an environmental management system according to the standard ISO 14001 as well as of an occupational health and safety management system according to the standard PN-N-18001. The systems implemented have been integrated with the quality management system. A certification audit was carried out in June and August 2006. Independent external auditors confirmed the consistency of the integrated management system with requirements of implemented standards. The auditors also gave their recommendations to grant new ISO certificates.
The Policy of the Integrated Management System includes the range of activities focusing on customer and employee satisfaction, as well as protection of the natural environment.
For us, these certificates are testimony to the efficiency and consistency of the management system with requirements of implemented standards, while for you, our customers, they are testimony to the quality of our services, the safety of our employees and the consistency of our actions with regard to environmental regulations.
Another step was the decision concerning the start-up of work related to the implementation of an environmental management system according to the standard ISO 14001 as well as of an occupational health and safety management system according to the standard PN-N-18001. The systems implemented have been integrated with the quality management system. A certification audit was carried out in June and August 2006. Independent external auditors confirmed the consistency of the integrated management system with requirements of implemented standards. The auditors also gave their recommendations to grant new ISO certificates.
The Policy of the Integrated Management System includes the range of activities focusing on customer and employee satisfaction, as well as protection of the natural environment.
For us, these certificates are testimony to the efficiency and consistency of the management system with requirements of implemented standards, while for you, our customers, they are testimony to the quality of our services, the safety of our employees and the consistency of our actions with regard to environmental regulations.